Return & Refund Policy
Last Updated: 12 August 2025
As Garments Skills offers digital products (sewing patterns, tech packs, and courses), all sales are final and non-refundable, except under the following circumstances:
Eligible Refund Cases
Technical Issues:
If the downloaded file is corrupted, damaged, or unusable (proof required).
Incorrect Delivery:
If you receive the wrong product.
Payment Errors:
If you are charged twice for the same order.
Refund Process
Contact Us:
Email garmentsskills@gmail.com within 7 days of purchase.
Provide Details:
Include:
- Your order number
- A detailed description of the issue
- Proof (screenshots/error messages) for technical issues
Processing Time:
Approved refunds will be processed within 3–5 business days via the original payment method.
Non-Refundable Cases
Change of mind or accidental purchases.
Inability to use the files due to personal technical limitations (e.g., software compatibility).
Delays in download due to email/service provider issues.
By purchasing our digital products, you acknowledge and agree to this policy.